Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@freethemulligan.com or contact us via our Contact form. Please include the reason for your return and any photo evidence of the issue if required. Our Customer Service team will reply with further instructions on how to handle your return.

You can always contact us for any return question at hello@freethemulligan.com. We want you to have an excellent experience and are happy to work with you to resolve any issues.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. To minimize the need for exchanges due to size, we strongly encourage our customers to review the Size Guide before making a purchase.

 

Refunds
Refunds will be issued on a case by case basis. Please contact us if you have any issues with your order. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@freethemulligan.com.